Hey Queensland, selected stores are now taking service bookings online.

Read more & book today!

What does a comprehensive vehicle inspection include?

The inspection will include everything the manufacturer specifies and is required for the logbook service. Everything below, and much much more!

  • 1. Test drive

    The engine, drivetrain, brakes and suspension in your vehicle will be tested to ensure that they are up to standard.

  • 2. Operational check

    The standard components of your vehicle such as seat belts, lights, wipers including washers and arm mechanism, horn will be inspected. The air/cabin filters and housing will also be checked.

  • 3. Digital battery check

    Your battery will be tested and printed results will be provided.

  • 4. Vehicle digital diagnostic scan

    A complete electronic diagnostic scan, with forefront equipment.

  • 5. Inspection of underbody

    A visual inspection will be conducted for leaks from your engine, exhaust system, fuel line and gearbox.

  • 6. Tyre pressure and tread wear check

    The condition, pressure and tread wear of your tyres (including the spare) will be inspected to ensure that it is up to the legal standard.

  • 7. Brake wear recommendation

    A precise measurement can be provided to you. This will also include a fluid condition check.

  • 8. Suspension system check

    Joints and bearings in your vehicle will be checked for any leaks.

  • 9. Final assessment of vehicle

    The wheels are cross checked and a final road test is performed to ensure quality of the service and operations performed.

Women in the driving seat

Last updated 01/06/2020

What should women ask for and be aware of when they put their car in for a service or repairs.

mycar Customer Service Advisor, Shara Hill offers some speedy advice.

When it comes to car care and maintenance, a lot of women lack confidence and understanding about their cars. While most of them don’t have a high degree of motoring knowledge, and rely on qualified mechanics for servicing requirements of their car, it can be handy to know some basics, like what needs to be checked and how we can best look after their cars between servicing intervals, which can help to avoid expensive repairs in the future.

Customer Service Advisor

Shara Hill, at the mycar Broadway store in Sydney.

Q: What does your role involve?

A: I am the first point of contact with customers. I help to explain problems on cars when they have been identified by our mechanics. A lot of women are charged with bringing in their own or the family car for service, so I think it is good to be aware of some car health basics. That is where I can help too!

Q: Name five essential car health checks...

A: Firstly, I would recommend a minor service to check the water and oil are all topped up, that your tyres are in good condition and that your wipers are working properly. We can change tyres to give you different treads depending on the types of roads you drive on. Of course the type of service you may need will depend on how old the car is and how many kilometres it has done.

Q: What needs to be checked on a regular basis?

A: Pumping up your tyres or checking the oil level doesn't require any special mechanical knowledge or muscle power, yet they are basic and important checks we sometimes overlook.

Q: Explain wheel alignment and why do we need it?

A: Alignment extends the life of tyres and makes for a smoother ride. You should consider this service before a big road trip. If you get two or more tyres replaced at mycar, we will balance and rotate them for free every 10,000km up to 50,000km”

Q: What other tips would you give to women drivers?

A: Failure to check and therefore top up the car's oil level could lead to engine failure and a huge repair bill, while not checking your tyres' tread depth could mean your car is unsafe and illegal to drive.

Q: What sort of service can women expect from mycar?

A: We pride ourselves on not bombarding people with jargon. Women are valued customers and will be treated accordingly. Over 50 of our stores have a female Customer Service Advisor to assist with any queries customers may have and all our workmanship is covered by our Australia-wide guarantee.

Want to make a booking?

If your car is due for a service or needs any kind of mechanical repair, then call us on 1300 772 579 to book a service, or here to find your nearest store.

Need to book in with us?

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