To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies.
COVID-19 Update: Our 260 stores across Australia are open as an essential service to get people where they need to be, safely.
Find the right tyres for the right place
Check the size of your tyre for the width, profile and rim size
Can’t get to a mycar store? Hey, no problem. If you’re in Sydney, Melbourne or Brisbane, we can come to you. Tell me more
We believe consistent service gets consistent results.
Can’t get to a mycar store? Hey, no problem. We can come to you.
Don’t wait ‘til your car starts shaking. Regular wheel alignment checks improve fuel economy and reduce
As an authorised logbook service provider with the latest diagnostic equipment, we’ll service your
vehicle so you can maintain your new car warranty.
This is a great option If you’ve got an older car or you don’t want to stick to your car manufacturer’s
preferred servicing schedule.
If you operate a fleet, we can help with all your tyre, car repair and car servicing needs. We have over
260 stores located Australia-wide.
Get your rego done super-fast at one of our Authorised Inspection Stations in NSW, QLD, VIC, ACT, NT, TAS
Find the right battery at the right price that will fit most vehicles.
We work on customer relationships, as much as we work on cars.
Finding solutions with sophisticated scanning and diagnostic equipment.
Regular checks will help ensure your family is safe on the road.
Whether your car’s a manual or an automatic, we keep it running smoothly.
Avoid overheating and costly engine repairs with regular checks.
Solutions to reduce engine noise and pollution and improve performance.
The right advice can reduce maintenance and running costs.
Can’t get to a mycar store? Hey, no problem. If you’re in Sydney, Melbourne or Brisbane, we can come to you.
Buy two or more tyres, and you’re eligible for services like a FREE wheel balance, tyre rotation or air pressure check. Who doesn’t love free stuff?*
You don’t just buy tyres, you buy peace of mind, when you purchase tyres from our Tyre Care Plan Range, because you get a 30-day tyre satisfaction guarantee, 12-month road hazard warranty, free puncture repairs and more.*
With over 96% of Australians driving an extra 1,500km per year to help put their baby to sleep, we understand the importance of a car serviced so smoothly that it could put a baby to sleep.
* Terms & Conditions apply
OUR TEAM LOOK AFTER YOU AND YOUR TEAM
Without a doubt, our biggest investment is in our team. We’re proud to train our staff to new and higher industry standards in service quality. And it all starts with one simple thought – people come first.
Last updated 8 January 2020
Tyre and Auto Pty Ltd trading as mycar Tyre & Auto (we, us and/or our) respects the privacy of individuals and is committed to protecting all personal information you give to us. This policy explains how we collect, protect, use and disclose personal information about our customers, suppliers (and their employees) and people who apply for employment with us and how we comply with our obligations under the Australian Privacy Act 1988 (Cth). It also explains how to contact us if you have any questions about the management of your personal information or would like to access the personal information we hold about you.
We are not responsible for the privacy practices of sites that are linked to this website via hyperlinks, banner advertising or otherwise. When we amend this policy, we will post the updated version on our website.
Personal information is any information or opinion, whether true or not and whether recorded in a material form or not, that can identify or reasonably identify an individual.
Generally, the information we collect about customers includes your name, home or work address, delivery address, phone number, payment, credit and billing information, and email addresses. We collect demographic information, which is not unique to you, such as your postcode, age, gender and shopping preferences, interests and favourites. We may also collect specific information about your vehicle (including VIN (engine) number and registration number).
When you visit our websites, we may collect information about your computer, IP address, and use of our website using cookies. You can choose to decline cookies but, if you do so, you may not be able to fully experience our online interactive features. We may use Google Inc’s Google Analytics tool to analyse how our website is used. You can prevent Google’s collection and use of data (cookies and IP address) by using the browser plug-in from http://tools.google.com/dlpage/gaoptout?hl=en. You can also opt-out of, or customise settings for Google Advertising at https://www.google.com/settings/ads.
We may collect additional information about customers, including purchase history, location and preferences, either directly, or through our business partners (including Flybuys), or our related bodies corporate.
We also collect information about:
We understand that anonymity is an important element of privacy. In some situations, you may choose not to identify yourself or identify yourself using a pseudonym. However, if you don’t provide accurate personal information to us it may mean that we are unable to provide you with products, payments or services that depend on the provision of that information.
Where it is reasonable and practicable to do so, we collect your personal information from you directly when you purchase products or services from us, or enter into arrangements with us, provide feedback/complaints to us or register your details with us or one of our business partners (for example, in connection with Flybuys). Depending on the product or service we provide to you, we may collect your personal information from third parties. Information about suppliers’ employees is usually collected from the supplier. Information about potential employees is usually collected during the recruitment process.
By providing your personal information to us, you confirm that you have reviewed this policy and consent to the collection and use of your personal information as specified.
We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Your personal information is stored on password protected servers located in access controlled secure locations.
We collect and use your information to:
From time to time, we may also use your personal information to send you targeted news, offers and promotions of our products and services. If you do not wish to receive these communications, you can opt-out by contacting us at the address listed below.
We will only disclose information about you to third parties if required by law or legal process, to our advisers or to companies who are responsible for parts of our service delivery – including Flybuys (Loyalty Pacific Pty Ltd), to delivery companies, external call centres, suppliers and manufacturers, mail houses and recruitment firms.
We may occasionally transfer your personal information, credit information (and credit eligibility information) to organisations located overseas, for example where:
We require overseas recipients to use personal information only for the purpose provided and to implement strict confidentiality and data protection arrangements. Your information may also be stored on computer servers located outside of Australia. Any offshore disclosures will be to entities located in the United States of America and the Asia Pacific region.
In special circumstances – for example, if we were to sell our business or part of our business – your information may be transferred to potential purchasers and their advisers as part of that sale. From time to time, we may provide aggregated and de-identified information to other business partners for various purposes.
You can request access to your information or that your information be corrected by contacting us at the address below.
If you have a question about this policy or wish to make a complaint about the way we have collected, used, held or disclosed your personal information, please contact us at the address below. We may need to contact you for further details.
If you wish to make a formal complaint, please make your complaint in writing to our Privacy Officer. We will consider your complaint promptly and contact you to seek to resolve the matter. If we have not responded to you within a reasonable time, you are entitled under the Privacy Act 1988 (Cth) to make a complaint to the Office of the Australian Information Commissioner.
Tyre and Auto Pty Ltd PO Box 1375, Castle Hill, NSW, 1765Email (to complain or access or correct information): firstname.lastname@example.orgEmail (to unsubscribe):email@example.comPhone: (+61) 1800 065 010
Website: www.oaic.gov.auPhone: 1300 363 992.
Last updated: 26 May 2020
* fields are mandatory
please fill all required fields!