Don't listen to us, listen to our customers.

10.0

The service is friendly and professional always a pleasure

Troy
19/02/2021

10.0

Staff are always friendly honest reliable I am very grateful for their professionalism and service available I appreciate when they call to ask permission first before extended services are required beyond the minor or major agreement The service confirmation text reminders prior to booking date is very helpful Front desk staff are well mannered Workshop and office areas are clean safe and organised Thank you O

Skye
18/02/2021

10.0

Always great service at Eastgardens

Janine
16/02/2021

10.0

Year after year the team at Rowville My Car continue to amaze me on all levels Customer service repairs and just general manners are simply elite I continue to recommend anyone in the Rowville area to this amazing team

Mark
16/02/2021

10.0

The people and services are great

Fernando
16/02/2021

9.0

We had a family member pass away and My Car rearranged their busy schedule to fit me in to have our car serviced so we could leave straight away thanks heaps Steve and team

Matt
16/02/2021

9.0

courtesy and quality

Jon
15/02/2021

10.0

Mycar repaired a oil leak under warranty from a previous repair They had no hesitation in carrying out the work

14/02/2021

10.0

Customer service was spot on

Peter
14/02/2021

10.0

Highly recommend

Teresa
14/02/2021

10.0

Friendly greeting upon arrival at Shepparton store informed how long work would take then SMSed when work completed Very professional

Mary
14/02/2021

10.0

Stephan Is excellent friendly helpful he slotted my car in immediately and I have always found him very professional to deal with Thanks very much

Greg
13/02/2021

10.0

friendliness customer service is excellent best manager ever always willing to help

Stella
13/02/2021

10.0

efficient service

United
13/02/2021

10.0

Fitted me in without appointment Very fast efficient

Kerrie
13/02/2021

10.0

Shaun is so professional and knowledgeable He has a great team that are also great with there service of my tyres I find it so easy to book into My Car and I never have to wait I have a Mercedes Benz which is now a year old I would not trust anyone besides Shaun and his colleagues from My Car Penrith to do anything on my car that isn t warranty related Thank you Shaun you are the best OOO

Isabele
13/02/2021

9.0

Usual effective and efficient service

David
13/02/2021

10.0

The service is always first class that is why I choose Mycar

12/02/2021

10.0

Very helpful great communication

Julie
12/02/2021

10.0

All good

Wendy
12/02/2021

10.0

The staff were friendly helpful and knowledgeable

Kay
12/02/2021

10.0

My let battery needed to be replaced so this was done without me asking and at a cost of 20 which was waived when I said I wouldnt have wanted that Its something I can do myself and batteries do not cost 20 each If Id kept quiet and worn that unexpected charge it probably would have tainted my experience and view of MyCar It was told to me that the battery had been replaced like Id been done a favour when it actually feels like a sort and has put a doubt in my mind about getting a service there That battery would cost you very littke and it takes a minute to Change a battery so if youd just thrown it in for nothing given it was done without asking me Id have been a fan for life That positive outcome would have been worth way more than the 20 you tried to hit me up for

Elissa
12/02/2021

10.0

Customer service is beyond approach again

Aaron
12/02/2021

9.0

good service done promptly and not too expensive

Linda
12/02/2021

10.0

Friendly professional and punctual service

10.0

Fast and efficient RWC issued

Brian
11/02/2021

10.0

There was a change over of staff while the repair parts came in and the job was still done well

Stephen
11/02/2021

10.0

Prompt service and repair time

Randall
11/02/2021

10.0

My car are the best car service I have ever been to They are honest helpful and I wouldn t go anywhere else to have my car looked after than my car I have got new Tyers just last year The service you get from My Car is fantastic I am a older lady and the men there really look after my car so well and I feel they are not making me get something done to my car unless it needs itSo to all the men at Deer Park Thankyou so much for looking after my car the way you domy Toyota

Carmel
11/02/2021

10.0

Helpful and timely

Bill
11/02/2021

9.0

Was promised a txt message if the car was finished early so I could make another appointment I got there 30 minutes early to find the car completed but no message Text was received 60 minutes later Work was very well completed by friendly staff

Robert
11/02/2021

8.0

we were very happy with the service and the staff were great

Mark
11/02/2021

10.0

Consistently great service

Leanne
10/02/2021

10.0

My car broke down and they allowed me to get it towed to their premises and it stayed there overnight until they could look at it they did advise me that they were super busy They kept me informed in the morning what the issue was was it ok to go ahead with repair and I collected that afternoon All super friendly Im not quite sure why I stopped going there actually will return for servicing now

Joanne
10/02/2021

10.0

I wasn t really sure why tyre was making noise but they sorted cit out for me in no time and were completely professional and lovely to deal with

Sarah
10/02/2021

10.0

Great customer service and a great all round mechanical service

Stephanie
10/02/2021

10.0

They keep you up to date with whats happening with the ca I cant think of anything you could do better i think your all great

Pat
10/02/2021

10.0

The team at MyCar are always courteous conscientious efficient and have the job done quickly

Graham
10/02/2021

10.0

the staff were friendly and helpful

Steven
10/02/2021

10.0

Only thing to say this outlet should be the benchmark for all the my car stores they aee exemplary and if one could ever get in contact with the CEO i would be glad to explain further

10.0

Every thing was good

James
10/02/2021

10.0

Friendly helpful service

Barbara
10/02/2021

10.0

The guys always do an awesome job and at a great price Especially at the moment having to wear masks in the heat

Joanne
10/02/2021

10.0

I like the way we are informed if there is something that has to be done other than what you came in for and I like the friendly and professional way things are done

Debbie
10/02/2021

10.0

Very accommodating Took on the service even though wasn t scheduled as part of repairs All done by end of day Manager Gordon very professional polite

Sophie
10/02/2021

9.0

No all good

Christine
10/02/2021

9.0

Timely service and good communication

Trudy
10/02/2021

10.0

Flexibility to fit me in for Saturday afternoon due to cancellation Positive attitude to assist customer

Glen
09/02/2021

10.0

happy with the service

Beverly
09/02/2021

10.0

Very kindness very well cared customer serviced without delay and properly

Max
09/02/2021
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