Don't listen to us, listen to our customers.

10.0

Always receive good service when my car goes in for service the staff are friendly and knowledgeable

Carolyn
23/11/2020

10.0

Fast polite and professional service These guys do it right

Richard
23/11/2020

10.0

Mathews level of customer service was First Class as always

Claudio
23/11/2020

10.0

I love how My Car don t make up repairs just to make money and are honest if something is urgent or not Car is ready in a good timeframe and well priced

Elizabeth
23/11/2020

10.0

Christian is lovely and explained what needed to be done in a way that I understood My car runs great now I also got 4 new tyres on the day which I am extremely happy with

Julie
23/11/2020

10.0

Great customer service upon pick up of vehicle Very clear on costs and works undertaken

Jessica
23/11/2020

10.0

The only person I spoke to at the time of paying and collecting my car was pleasant knowledgeable and reassuring that the vehicle was good I appreciate the availability of Road Side Assistpeace of mind

Janine
23/11/2020

10.0

Quick and easy staff always very nice and not condescending in any way

Isabel
23/11/2020

10.0

The staff at the lilydale branch always go above and beyond to help us when needed and its why we recommend them to all our friends and family

Joanne
23/11/2020

10.0

Very honest upfront consult with Rob and team who excel at customer service and reasonable prices These guys are very highly recommended Thanks again Mels

Mel
23/11/2020

9.0

Completed servicing advised on additional repairs some where done and some will be completed in due course when funds available no pressure selling just good advice

Nikki
23/11/2020

9.0

The courtesy from staff at the beginning and ending of the service

Adrianne
23/11/2020

9.0

Friendly service good information given on when the service was completed

Bob
23/11/2020

9.0

I have been using MyCar for over a year now and theyre always helpful informative and on time

Julie
23/11/2020

8.0

Tell me what my car need to be done like tyres on my car90

Annie
23/11/2020

10.0

I was contacted with a list of items that needed to be done but was also under no pressure to add on to service I was given time frame for each item and the list was prioritised in writing when I picked up the vehicle

Debra
22/11/2020

10.0

It was a great feeling after all the tyre s service was done very satisfied with the job Thank you

Edwin
22/11/2020

10.0

NOTIFIED OF THINGS THAT NEED ATTENTION BEFORE ANYTHING IS DONE TO MY CAR AND MY CAR WAS READY FOR PICK UP WITHIN 2 HRS

Ruth
22/11/2020

10.0

I was happy with the promptness of the service and I was informed that the car needed a wheel alignment which was performed during the same service Friendly and efficient experience

Ray
22/11/2020

10.0

Great customer service The team are always honest and friendly and in particular new staff members are really funny and welcoming

Mathew
22/11/2020

10.0

I was impressed with the extra cleaning in the store and in my car I dont think the team could have done any better during COVID

Barbara
22/11/2020

10.0

Really friendly Customer Service from the whole Team especially the Guy on the desk

22/11/2020

10.0

Excellent personal service from Cammo

10.0

Shane and the team are friendly relaxed professional and extremely efficient in terms of time cost and communication Thank you so much for taking the worry and stress out of keeping my car safe and reliable I always recommend the team and Mycar Penrith to friends family and colleagues

Louise
22/11/2020

10.0

Christian store manager at airport west my car was professional friendly and informative He made a mundane task of getting a car service more enjoyable with his positive attitude and friendly demeanour Thanks again Christian

Peter
22/11/2020

10.0

Problem diagnosed on the spot and repair csost advised immediately

Stephen
22/11/2020

10.0

Warren was informative and extremely helpful

Kelli
22/11/2020

10.0

Genuine service Not money grabbing like other car dealers

Daniel
22/11/2020

10.0

Yes my car was in 0800 and work pretty much was started on time I was told about an hour and half and to the guys credit they were spot on

Greg
22/11/2020

10.0

Please see feedback in Question 9

Karen
22/11/2020

10.0

Excellent service quick and efficient

Linda
22/11/2020

10.0

Evertime that I have brought my car into the Tweed Heads shop the staff have been friendly and understanding This is the best mechanics I have ever been to since I have owned my car

Ravana
22/11/2020

10.0

Gerard did a great job as always and I m very satisfied with his service and efficiency

Simon
22/11/2020

9.0

The part had to be made using an off site contractor and was advised that it would take some extra time that was all ok

Pete
22/11/2020

9.0

I was pleased to have a problem with the vehicle brought to my attention when it was in for a basic servicing

Garry
22/11/2020

9.0

On time and as described Good work guys

Ken
22/11/2020

9.0

I was very happy that you were able to change my tyre on the spot which was punctured by a nail without a reservation and got me back on the road very quickly

Martin
22/11/2020

9.0

Good advice Excellent scheduling Pleasant manner v

John
22/11/2020

9.0

I was shown issue that needed to be fix very soon to avert making problem bigger and more costly it will also keep the car running in tip top shape especially in extended trips now that we are allowed out further than locked down

Dante
22/11/2020

9.0

Team is pleasant and very efficient clear about things Zed is a good addition

Zia
22/11/2020

9.0

Professional service and I was informed of best option to save money for repair

Tony
22/11/2020

9.0

Very helpful and found a safety issue with the brakes

Konrad
22/11/2020

9.0

our car is a JEEP COMPASS not a HYUNDAI TUCSON Thank You Dennis

Dennis
22/11/2020

9.0

Speedy service good product friendly staff

Leigh
22/11/2020

9.0

Friendly efficient service

Anne
22/11/2020

9.0

I wasn t told what was done on the tyres at pick up This would have been helpful

Charlene
22/11/2020

9.0

Professional knowledgeable staff who explained the work thoroughly All staff were polite friendly COVID 19 precautions well established followed

David
22/11/2020

9.0

time requested for car was ready when asked

Bob
22/11/2020

9.0

Was an unexpected job but it was done quickly

Alex
22/11/2020

9.0

Maybe a quick wash of the car exterior as it was dirty after being unable to clean it for so long Otherwise everything else was fine

Warren
22/11/2020
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