Hey Queensland, selected stores are now taking service bookings online.

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What does a comprehensive vehicle inspection include?

The inspection will include everything the manufacturer specifies and is required for the logbook service. Everything below, and much much more!

  • 1. Test drive

    The engine, drivetrain, brakes and suspension in your vehicle will be tested to ensure that they are up to standard.

  • 2. Operational check

    The standard components of your vehicle such as seat belts, lights, wipers including washers and arm mechanism, horn will be inspected. The air/cabin filters and housing will also be checked.

  • 3. Digital battery check

    Your battery will be tested and printed results will be provided.

  • 4. Vehicle digital diagnostic scan

    A complete electronic diagnostic scan, with forefront equipment.

  • 5. Inspection of underbody

    A visual inspection will be conducted for leaks from your engine, exhaust system, fuel line and gearbox.

  • 6. Tyre pressure and tread wear check

    The condition, pressure and tread wear of your tyres (including the spare) will be inspected to ensure that it is up to the legal standard.

  • 7. Brake wear recommendation

    A precise measurement can be provided to you. This will also include a fluid condition check.

  • 8. Suspension system check

    Joints and bearings in your vehicle will be checked for any leaks.

  • 9. Final assessment of vehicle

    The wheels are cross checked and a final road test is performed to ensure quality of the service and operations performed.

Important Notice Regarding COVID-19

Last updated 22/04/2021

At mycar the health and wellbeing of our customers and team members is our top priority, so we have made some changes to how we operate to ensure we can continue to provide the support you need during these uncertain times.

1. Call our team

We'll provide a quote and book you in at a time that suits you.

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2. Drop off your car

We have made the process faster and respectful of social distancing.

3. Trust in our care

We've put in place safety measures including disinfecting and glove wearing.

4. Stay up to date

We'll assess your car requirements and provide updates and expected pick up time to you via SMS or phone.

5. Pay online

We'll let you know when your car is ready and provide directions on how to pay online (if you'd rather not use cards or cash).

6. Pick up your car

We'll sanitise the parts of the car you are likely to touch.

We are following expert advice from the Australian Government and Health Departments on minimising the spread of COVID-19 virus. We will continue to monitor the situation closely and act quickly on any new advice from them. We have taken a range of precautionary measures across our stores including:

  • Ramping up hygiene measures for all team members, including washing and sanitising hands regularly
  • Avoiding skin-to-skin contact.
  • Wearing gloves in customers cars and disinfecting surfaces such as door handles and the steering wheel.
  • Disinfecting after handling keys and cash.
  • Disinfecting areas of common use, such as our store counters.
  • Advising all team members that those who are feeling unwell and/or have been in direct contact with someone who is unwell must follow self-isolation guidelines issued by the Australian Government.
  • Requiring team members who have returned from overseas to not return to work before self-isolating for 14 days.
  • Suspending all international and domestic business travel.

We will continue to monitor the situation closely and act quickly on the advice of the Australian Government and health authorities.

Be assured that our top priority is your safety and the safety of our team members, because while cars are important, people are essential.

The mycar Team

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