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What does a comprehensive vehicle inspection include?

The inspection will include everything the manufacturer specifies and is required for the logbook service. Everything below, and much much more!

  • 1. Test drive

    The engine, drivetrain, brakes and suspension in your vehicle will be tested to ensure that they are up to standard.

  • 2. Operational check

    The standard components of your vehicle such as seat belts, lights, wipers including washers and arm mechanism, horn will be inspected. The air/cabin filters and housing will also be checked.

  • 3. Digital battery check

    Your battery will be tested and printed results will be provided.

  • 4. Vehicle digital diagnostic scan

    A complete electronic diagnostic scan, with forefront equipment.

  • 5. Inspection of underbody

    A visual inspection will be conducted for leaks from your engine, exhaust system, fuel line and gearbox.

  • 6. Tyre pressure and tread wear check

    The condition, pressure and tread wear of your tyres (including the spare) will be inspected to ensure that it is up to the legal standard.

  • 7. Brake wear recommendation

    A precise measurement can be provided to you. This will also include a fluid condition check.

  • 8. Suspension system check

    Joints and bearings in your vehicle will be checked for any leaks.

  • 9. Final assessment of vehicle

    The wheels are cross checked and a final road test is performed to ensure quality of the service and operations performed.

Understanding differences in vehicle warranties

Last updated 01/06/2020

service-manager

The ACCC is making it easier to understand new car warranties and if consumers need to return to the dealer to ensure that the warranty is maintained. The answer to this depends on the type of warranty.

Warranties offered by vehicle manufacturers

Vehicle manufacturers may offer warranties against defects, commonly called manufacturer's warranties, and also extended warranties.

A manufacturer’s warranty is where the vehicle manufacturer promises consumers that:

  • faults or defects will entitle the consumer to repair, replacement, refund or other compensation.

Extended warranties extend the coverage provided in the original manufacturer's warranty.

The manufacturer’s warranty may set out requirements that consumers must comply with. For example, it may require the consumer to ensure any servicing is carried out:

  • by qualified staff
  • according to the manufacturer's specification
  • using appropriate quality parts where required.

Mycar will service the vehicle in accordance with any such requirements and the warranty will remain valid. If the manufacturer’s warranty states that the vehicle can only be serviced by an authorised dealer, this is likely to raise concerns under the Australian Consumer Law.

The service logbook or manufacturer’s warranty documents for some vehicles appear to require that the servicer:

  • is an ‘authorised dealer’ or ‘authorised service department’
  • stamps the logbook with an authorised dealer’s stamp, and/or
  • fits only genuine manufacturer’s parts.

Even if the logbook or manufacturer’s warranty documents contain these requirements, we are able to sign or stamp the relevant page of the customer’s service logbook—once we have completed the service—without affecting the manufacturer’s warranty.

Read the full article here

Warranties offered by dealers

Motor vehicle dealers sometimes offer their own extended warranties on new vehicles. These usually commence at the completion of the manufacturer’s warranty.

A common requirement of these warranties is that the vehicle must be serviced by the dealer offering the warranty. If this is a requirement of a dealer’s extended warranty, an independent repairer will void the warranty if they service the vehicle.

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